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Introduction

At MGM Container Services, ("we," "our," "us"), doing business as MGM Dumpsters, we prioritize client confidentiality and privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging through 10DLC to enable effective communication between our clients, drivers and office staff.

1. Information We Collect

When you opt-in to receive SMS messages from us, we may collect the following types of information:

a. Personal Information:

Phone number

Name

Email address (if provided)

b. Order-Related Information:

Order number and client ID (if applicable)

Relevant details necessary for effective communication regarding your order

c. Message Data:

The content of SMS messages sent and received

Delivery status of SMS messages

Interaction data related to SMS messages

2. How We Use Your Information

We use the collected information strictly for order management and communication purposes, specifically for:

a. Communication:

Providing order updates and essential information via SMS

Responding to client inquiries and delivering necessary support

b. Service Improvement:

Understanding and analyzing the use of our SMS services

Improving communication methods to better serve clients

c. Legal Compliance:

Complying with applicable laws and regulations

3. Sharing Your Information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. 

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security or that the information you provide will never be obtained by unauthorized persons.

5. Your Rights and Choices

You have the right to:

a. Opt-Out: You can opt out of receiving SMS messages from us by replying "STOP" to any message or contacting us at office@mgmdump.com

b. Access and Correction: You can request access to or correction of your personal information by contacting us at office@mgmdump.com

6. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective when we post the revised policy on our website. We encourage you to review this Privacy Policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

MGM Dumpsters
9571 Marine City Hwy
Ira Twp, Michigan, 48023
office@mgmdump.com
(586)725-5200

Terms & Conditions of Use for 10DLC Messaging Introduction: The terms and conditions described herein apply to all SMS messages sent through the 10DLC messaging services provided by MGM Container Services. The use of this service constitutes consent to the terms and conditions of use outlined here.

Company Name: MGM Container Services, doing business as MGM Dumpsters

Messaging Consent: A user must explicitly consent to receive SMS messages from MGM Dumpsters. This consent can be rendered through various mediums including, but not limited to website contact forms, paper forms, and verbal opt-in during point-of-sale or other customer service interactions.

Message Type and Frequency: As part of this service, the user can expect to receive messages about their orders and invoices. The frequency of these communications will depend on the user’s level of engagement with the company and communication preferences.

Data Rates: Standard message and data rates may apply to communications sent through the service.

Customer Care: The user may reply “HELP” to any messages sent as part of the messaging service in order to receive support. For any questions regarding the terms and conditions outlined here please contact MGM Container Services at (586)725-5200.

Opt-out Instructions: To opt out of messaging at any time, a user may reply “STOP” to any messages sent by the service. A user may also call our office, at (586)725-5200, to opt out of messaging. This will unsubscribe the user from any further communications as part of the 10DLC messaging service.

Changes to Terms and Conditions: The company reserves the right to change the terms and conditions outlined herein at any time.

Agreement; Effect of Activation: By using or receiving Messaging, you acknowledge that you have read and understand these Terms and Conditions, and that you accept and agree to be bound by both. You also acknowledge and agree that you are 18 years of age or older.

Disclaimer: We disclaim any and all liability for any delay or failure to deliver Messaging, including without limitation, a billing or payment related notification, outage related notification or other service alert or notification. We do not guarantee that Messaging will be received and we disclaim all liability for any lost of misdirected Messaging.

Authorization: By electing to participate in Messaging, you are authorizing us to contact you via the avenue elected.

No Warranties: We do not guarantee that the use of Messaging will be uninterrupted or error-free. We will not have any liability under any theory of recovery for losses or damages due to the delay or failure or deliver a message. We make no warranties or representations as to the use or results of use in terms of security, data privacy, data loss, correctness, accuracy, reliability, or otherwise. We will not correct any errors related to your use of Messaging. You assume all risks as to the quality and performance of Messaging.

Limitation on Liability: You expressly understand and agree that we and our subsidiaries, affiliates, officers, agents, employees, contractors, and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, even if we have been advised of the possibility of such damages, resulting from the use or inability to use Messaging, unauthorized access to or alteration of your transmissions or data, statements or conduct of any third party regarding messaging, or any other matter related to Messaging.

Other: These Terms and Conditions contain the entire agreement between you and us regarding the use of Messaging, and supersede all prior understandings related to use of Messaging.